How to migrate from CodeCanyon to CodeFlavors
If you purchased the WordPress YouTube Importer Plugin from CodeCanyon, you may migrate your purchase to CodeFlavors and continue to use the plugin on your website.
To start the migration process please follow the steps below:
1. Identify your CodeCanyon purchase code
Login to CodeCanyon, ThemeForest or any other site from the Envato network and navigate to your account Downloads page.
Next, from the downloads list, look for the plugin and click “Download” button. From the list, select License certificate & purchase code (either PDF or txt will do) to download your purchase details.
2. Contact us
The next step is to contact us and send your purchase code so we can verify it. Depending on the moment you made your purchase on CodeCanyon, you will be eligible for one of the two types of accounts:
- If your purchase on CodeCanyon was made within 1 year from the date you contact us, you will be granted a CodeFlavors account having the same validity period that is left from your CodeCanyon purchase. For example, if you made the purchase on December 20th, 2020, we will create an account for you that will allow you to update and request support on CodeFlavors until the 20th of December, 2021. After this period expires, you can choose to use the last version of the plugin that you updated to or to renew your subscription.
- In case your purchase was made more than 1 year ago, you are eligible for a 30-day update and support on CodeFlavors. When the complementary 30 days expire, you can opt to use the last version of the plugin that you updated to or to renew your license.
Information to send when you contact us
When contacting us, to ensure a speedy process please provide the following information:
- The CodeCanyon purchase code for the plugin;
- Your full name;
- The email address you want the account created for;
- The username of your choice for the new account we create for you on CodeFlavors.
Incomplete information will require more communication and will cause delays so please make sure you send us all details, thank you in advance.